Robot_update distsrv deployments error: "Finished with unknown status"

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When I deploy robot_update to a target robot in Infrastructure Manager (IM) I get the message / error: "Finished with unknown status"

 

Is this expected?

Why does this happen? 

Is the robot updated correctly? 

Environment

• DX UIM 23.4.*
• distsrv any version

 

Cause

• Although the deployment is actually succesfull, the message is expected / working as designed if we are deploying a robot a update or hub probe upgrade to a secondary hub on which we have a local distsrv that actually does the distribution. This occurs when distsrv remote distribution is enabled. 
  
  
• When we deploy the hub or robot_update the request is first entered at the remote distsrv: "Request entered on remote distsrv"
  
• Once the deployment is completed the target robot restarts at the end of the process, with it the distsrv in charge of the distribution also restarts.
  
  
• As the remote distsrv is restarted it cannot send the status of the distribution because it is restarting. For this reason it may show the "Finished with unknown status"

 

Resolution

• If deploying robot_update and hubs to secondary hubs using remote local distsrv ignore the message, the distribution completely successfully.  
• Check if the target robot or hub is upgraded to the correct version.