Set up Rally Sync for CIT Objective in Clarity

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

You have set up a custom CIT called Objective with custom level and set it to sync in Rally as an object. The level is determined by a custom static lookup, attribute on the Objective CIT. When you are trying to include the attribute, it's missing and not in the list. How to set up Objective to be able to sync it? 

Environment

All Supported Clarity Releases with Rally 

Resolution

1. Create a new Objective Type attribute pointing to the OOTB lookup 'Rally Objectives'
2. Add the new attribute to the Objective grid
3. Add Integration Mapping to the Objective grid
4. Make sure you set the lookup to correct values in Clarity
5. Make sure Integration Mapping is set for the ones you'd like to sync
6. Run Synchronize Mapping Information job