DLP: how to clean up rhel 7 packages after upgrading to 25.1

Products

• Data Loss Prevention Endpoint Prevent

Issue/Introduction

After upgrading there are rhel7 packages from a previous install (16.0 RU2 and below) are still installed. 

Environment

Rhel 8/9 

DLP 16.x , 25.1 

Cause

when removing the packages marked el7 the config files for the services will be removed. 

if you run "rpm -ql package" you can see all the files that package will install or remove. 

Resolution

Removing the el7 without affecting the 25.1 install and configuration run the following:

rpm -e --nodeps --justdb --noscripts $(rpm -qa | grep -i symantec | grep -i el7)

Additional Information

see more information on handling these packages.

https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/data-loss-prevention/25-1/maintaining-the-dlp-system/uninstalling-data-loss-prevention-components/uninstalling-a-server/uninstalling-a-server-from-a-linux-system.html