Usage Meter fails data upload to VCF Business Console due to expired access token

Products

• VMware Usage Meter

Issue/Introduction

VMware Cloud Director Usage Meter is unable to transmit data to the VCF Business Services Console. The notification stream fails during the authentication flow.

The dss_main.log file located at /opt/vmware/cloudusagemetering/platform/log/dss_main.log contains the following error strings:

• Service VCF access token expire, requesting new.
• Unexpected response body: Response{protocol=h2, code=401, message=, url=https://eapi.broadcom.com/vcf/generateToken}
• Connectivity test failed with HTTP status 401

 

Environment

Usage Meter 9.X

Cause

Access Token is expired. 

Resolution

Resolution Steps: 

  1) Generate the Acess Token as per: Generate an Access Token in the VCF Business Services Console
  2) Update the Access Token as per: Update Access Token Details in VCF Usage Meter