The Spectrum OneClick webpage fails to load and displays a connection refused error message

Products

• Network Observability
• Spectrum

Issue/Introduction

The Spectrum OneClick webpage fails to load and displays a connection refused error message

Cause

REVIEW LOG FILES: Check the Tomcat log for keystore errors during initialization. 

Path: $SPECROOT/tomcat/logs/catalina․out

Look for the following error:
java․lang․IllegalArgumentException: /opt/Spectrum/custom/keystore/cacerts (No such file or directory)

Resolution

RESTORE Keystore file: Locate and rename the keystore (cacerts) file back to the required name․

Path: /opt/Spectrum/custom/keystore/

RESTART TOMCAT SERVICE: Cycle the Tomcat service to apply the configuration fix․

If the cacerts file is missing follow steps to generate a new one (below)

Additional Information

Create a Self-Signed Certificate

Request a CA-Signed Certificate