Preventing inbound replies to specific outbound automated notifications using Content Filtering.

Products

• Messaging Gateway Hardware
• Messaging Gateway

Issue/Introduction

Your organization is sending outbound notifications to clients using SMG, and there is need to prevent any emails (such as out-of-office replies, bounces, or direct user replies) from coming back to the notification's sending address.

Resolution

1. Obtain the full the subject for notification and all recipents.

2. Come up with content directory with all recipients to which notifications will be send.

3. Craete inbound content filering policy which wich check the following conditions:

   a) contain the subject from notification.

   b) will be checking if sender belongs to "notification_directory"

   c) and finally, send to email adress from which notification was sent.