Recommended Backup Steps for Smarts Upgrades.
All supported Smarts releases
To ensure all configuration, state, and custom files are preserved, follow these recommended backup steps before initiating an upgrade:
System-Level Backup: Stop all Smarts services and take a full VM snapshot. This provides the most reliable "point-in-time" recovery option SAM Upgrade backup.
Repository (RPS) Backup: Manually copy the repository files located in the following directory: BASEDIR/smarts/local/repos/icf These files contain the current state and topology of your SAM domain SAM Upgrade backup.
Customization Migration: Use the sm_migrate.pl utility to archive all customizations. This utility identifies modified files and archives them into a portable format. Command Syntax: ./sm_perl sm_migrate.pl --old=<Old_Install_Path> --archive=<Archive_Name>.zip --sitemods=<Local_Directories> Example: ./sm_perl sm_migrate.pl --old=/opt/InCharge/SAM/smarts --archive=InChargeSAM.zip --sitemods=\smarts\local1;\smarts\local2