VCF Operations 9.0.0 is displaying the following warning in License Management: "Due Date passed for submitting Usage Report."
search cancel

VCF Operations 9.0.0 is displaying the following warning in License Management: "Due Date passed for submitting Usage Report."

book

Article ID: 437756

calendar_today

Updated On:

Products

VCF Operations

Issue/Introduction

License usage not reporting in the UI by navigating to License Management >> Registration >> Generate Usage File, as the system incorrectly generates the file in a .pst format.

This format is invalid and cannot be imported into the VCF Business Services console.

Environment

VCF Operations 9.0x

Cause

The exact cause why the UI generating an invalid .pst file remains undetermined (suspected UI or browser MIME-type bug). However, the underlying usage data generation is fully functional, as the issue with the UI may be bypassed by using the internal API endpoint: /Internal/license-manager/usage/report.

Resolution

Utilizing the API (/Internal/license-manager/usage/report), a properly formatted usage file was generated, which allowed the file to be imported in the business console, and to resolve the reporting issue.
(Note: An alternative method of gathering the usage file via a shell script was also attempted in the environment but was unsuccessful, making the API method the most reliable workaround.)

Additional Information

For reporting usage in disconnected mode see: 

VMware VCF 9.0: Update Licensed in Disconnected mode