Due Date passed or unable to update license usage in VCF Operations 9.0 due to License Usage file generation failure

Products

• VCF Operations

Issue/Introduction

• VCF Operations 9.0 may display the following warning on the License Management > Registration page:
  Due Date passed for submitting Usage Report.
  
  
• When clicking "GENERATE USAGE FILE" button, no error is encountered, but the license usage file download does not initiate or downloads in an incorrect format (such as .pst) on the browser
  
  
• In the Files History section on the same page, the latest usage file appears to be generated. However, when clicking download, the file is in .rpt format and is rejected when attempting to upload it to the VCF Business Console, which requires a .gzip format.

Environment

VCF Operations 9.0

Cause

A UI or browser MIME-type handling issue causes the UI to generate an invalid file format, though the underlying usage data generation via the internal API remains fully functional.

Resolution

Use the VCF Operations API method to generate a natively formatted .gzip file and upload it to the VCF Business Console:

1. Navigate to the VCF Operations API interface: https://<FQDN>/suite-api.

2. Change the API definition dropdown to Internal APIs.

3. Click Authorize, enter your admin credentials, and click Close.
   
   
   
   

4. Locate the License manager APIs section and expand POST /Internal/license-manager/usage/report.
   
   
   
   

5. Select Try it out and then click Execute.
   
   
   
   

6. In the Response body section, click Download file to save the natively generated .gzip file.
   
   

    

7. Upload this .gzip file to the VCF Business Service Console to generate your updated license.

8. Import the updated license file back into VCF Operations to clear the warnings.

Additional Information

For reporting usage in disconnected mode see: 

VMware VCF 9.0: Update Licensed in Disconnected mode