Enabled Products Not Displayed in Settings > General
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Enabled Products Not Displayed in Settings > General

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Article ID: 437753

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Updated On:

Products

Carbon Black Cloud Endpoint Standard Carbon Black Cloud Audit and Remediation Carbon Black Cloud Enterprise EDR Carbon Black Cloud Managed Detection and Response Carbon Black Cloud Managed Threat Hunting Carbon Black Cloud Workload Carbon Black Cloud Managed Detection (formerly Cb Threatsight)

Issue/Introduction

  • Product / feature correctly shows as enabled under the Username dropdown, but fails to reflect this enabled state when navigating to Settings > General.

Environment

  • Carbon Black Cloud: All Supported Versions

Cause

UI Issue being investigated under CRE-23667

Resolution

This is being investigated and will be fixed in a future backend release.