Licensing concerns

Products

• CASB Gateway Advanced
• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Security Advanced
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Can I contact support regarding licensing issues?

Resolution

Technical support can assist with entitlements that are new or in renewal.  Please open a support case and provide serial numbers, SaaS Account ID's  and any other details.  Support can assist in verifying the state of the existing entitlements legitimization an mapping issues.  

Support does not have access to the ordering process.