SRM management packs above 9.0.2 will not install on aria operations 8.18.x
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SRM management packs above 9.0.2 will not install on aria operations 8.18.x

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Article ID: 437620

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

due to a java mismatch, srm plugin 9.0.3 are no longer working for aria operations 8.x

Verified using a 9.x lab instance in SrmAdapter/conf/version.txt

Major-Version=8
Minor-Version=8
Vcops_Minimum_Version=9.0.3.0

Error present in collector.log

2026-04-06T21:21:04,539+0000 ERROR [TasksManager-TaskHandler-69]  com.integrien.alive.common.adapters.AdapterLoader.loadAdapters - Problem occurred while loading adapter: SrmAdapter.jar : UnsupportedClassVersionError: com/vmware/srm/vrops/SrmAdapter has been compiled by a more recent version of the Java Runtime (class file version 61.0), this version of the Java Runtime only recognizes class file versions up to 55.0
java.lang.UnsupportedClassVersionError: com/vmware/srm/vrops/SrmAdapter has been compiled by a more recent version of the Java Runtime (class file version 61.0), this version of the Java Runtime only recognizes class file versions up to 55.0
        at java.base/java.lang.ClassLoader.defineClass1(Native Method)
        at java.base/java.lang.ClassLoader.defineClass(Unknown Source)
        at java.base/java.security.SecureClassLoader.defineClass(Unknown Source)
        at java.base/java.net.URLClassLoader.defineClass(Unknown Source)
        at java.base/java.net.URLClassLoader$1.run(Unknown Source)
        at java.base/java.net.URLClassLoader$1.run(Unknown Source)
        at java.base/java.security.AccessController.doPrivileged(Native Method)
        at java.base/java.net.URLClassLoader.findClass(Unknown Source)
        at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
        at java.base/java.lang.ClassLoader.loadClass(Unknown Source)
        at com.integrien.alive.common.adapters.AdapterLoader.getAdapterInfo(AdapterLoader.java:475)
        at com.integrien.alive.common.adapters.AdapterLoader.loadPluginInformation(AdapterLoader.java:460)
        at com.integrien.alive.common.adapters.AdapterLoader.loadAdapters(AdapterLoader.java:275)
        at com.integrien.alive.collector.Collector.updateAdapters(Collector.java:2587)
        at com.integrien.alive.collector.task.handler.TaskUpdateAdaptersHandler.handleTask(TaskUpdateAdaptersHandler.java:14)
        at com.integrien.alive.collector.task.handler.TaskUpdateAdaptersHandler.handleTask(TaskUpdateAdaptersHandler.java:9)
        at com.integrien.alive.common.communication.task.handler.AbstractTaskHandler.processTask(AbstractTaskHandler.java:12)
        at com.integrien.alive.common.communication.TasksManager$TaskProcessor.handleTask(TasksManager.java:703)
        at com.integrien.alive.common.communication.TasksManager$TaskProcessor.run(TasksManager.java:683)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.base/java.lang.Thread.run(Unknown Source)

NOTE:  The interoperability matrix has been corrected now and no longer shows version 9.0.3 as compatible with Aria Operations 8.18.x:  Interoperability Matrix


Environment

Aria operations 8.18.6
SRM management pack newer then 9.x
vSLR 9.x 

Cause

The following errors found in web.log and vcopsPakManager.root.post_apply_adapter.log show a java mismatch:

  • vcopsPakManager.root.post_apply_adapter.log
        2026-04-13T17:47:45 ERROR [2673867] - vcopsPakManager.HandleError:630 - Exiting with exit code: 1, message: The solution file: /storage/db/casa/pak/dist_pak_files/VA_LINUX/SrmAdapter-903024754483.pak failed to install, exiting--exiting
    
  • web.log
        2026-04-13T17:47:06,796+0000 ERROR [ajp-nio-127.0.0.1-8009-exec-212] com.vmware.vcops.util.admin.solution.SolutionManagement.installSolution - installSolution: https://localhost/casa/upgrade/cluster/pak/SrmAdapter-903024754483/operation/install \{"force_content_update":false}
        
        2026-04-13T17:47:45,510+0000 ERROR [Cache Client Updater Thread  on ###.##.###.###(vRealize Ops Analytics-7e1f3a02-0133-4f44-9958-2ae19e7d9150:6813)<ec><v1>:10002 port 10000] com.vmware.vcops.ui.util.
    ContentPackManager.getContentPack - existingResourceKinds is empty for adapterKindId = SrmAdapter.
    
        2026-04-13T17:48:41,198+0000 ERROR [Thread-73] com.vmware.vcops.ui.util.ContentPackManager.getContentPack - existingResourceKinds is empty for adapterKindId = SrmAdapter.

Resolution

For the management pack to function with Aria Operations 8.18.x, You need to use the 9.0.2 SRM management pack and the vSLR appliance can not be higher then 9.0.2