Can the RSP probe be configured to monitor SSH connections on Unix and Linux servers without collecting metrics?

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Our goal is to receive an alarm when a robot and/or a hub freezes or hangs, particularly in cases where no errors are captured prior to the system hanging.

Could you please clarify if the RSP probe can be configured with MCS profiles to monitor these systems without collecting any additional metrics? We are looking to avoid redundancy, as the cdm probe is already present and active on these systems.

Environment

Any UIM and RSP version

Resolution

Yes, RSP profiles can be configured to monitor servers using a template that does not have any metrics enabled. This configuration successfully generates an alarm when the SSH connection fails on the remote server

• Connection Alarms: When metrics are disabled, the probe still attempts an SSH handshake. If it fails, UIM generates an alarm: "Connection to [Remote Server Name] failed or login refused".

• Duplicate Data Alarms: If a cdm probe is already running on the remote target, the RSP may generate a warning: "CDM is running on [Remote Server Name], possibly duplicated data in QoS series...".
  • Workaround: Configure a NAS pre-processing rule to exclude or filter this specific alarm string.

Additional Information

rsp MCS Profile Type Configuration Using OC

exclude some alarms from auto-operator processing in NAS probe