DX NetOps Upgrade Automation - Could not find or access '/installers/NetOps-Spectrum-<Version>-Linux-RELEASE.tar.gz' on the Ansible Controller.
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DX NetOps Upgrade Automation - Could not find or access '/installers/NetOps-Spectrum-<Version>-Linux-RELEASE.tar.gz' on the Ansible Controller.

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Article ID: 437591

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Updated On:

Products

Network Observability

Issue/Introduction

While running DX NetOps Upgrade Automation, the preflight process is failing with the below error:

Could not find or access '/installers/NetOps-Spectrum-25.4.6-Linux-RELEASE.tar.gz' on the Ansible Controller.

Inside the container:

/opt/netops-deployment-tools-package-25.4.6-RELEASE# ls -l /
total 4
drwxr-xr-x   1 root  root 4096 Mar 17 18:25 bin
drwxr-xr-x   5 root  root  360 Mar 26 14:46 dev
drwxr-xr-x   1 root  root   66 Mar 26 14:46 etc
drwxr-xr-x   2 root  root    6 Jan 27 21:19 home
drwxrwxrwx   2 59385  500  101 Mar 25 19:18 installers
drwxr-xr-x   1 root  root   17 Mar 17 18:25 lib
drwxr-xr-x   2 root  root   34 Mar 17 18:25 lib64
drwxr-xr-x   5 root  root   44 Jan 27 21:19 media
drwxr-xr-x   2 root  root    6 Jan 27 21:19 mnt
drwxr-xr-x   1 root  root   60 Mar 17 20:02 opt
dr-xr-xr-x 234 root  root    0 Mar 26 14:46 proc
drwx------   1 root  root   18 Mar 26 14:46 root
drwxr-xr-x   1 root  root   18 Mar 17 18:25 run
drwxr-xr-x   1 root  root   17 Mar 17 18:25 sbin
drwxr-xr-x   2 root  root    6 Jan 27 21:19 srv
dr-xr-xr-x  13 root  root    0 Mar 26 13:46 sys
drwxrwxrwx   3 root  root   27 Mar 26 14:45 tmp
drwxr-xr-x   1 root  root   17 Mar 17 18:25 usr
drwxr-xr-x   1 root  root   30 Mar 17 18:25 var
drwxr-xr-x   5 root  root   74 Mar 17 19:59 venv

Inside the installer directory:

/opt/netops-deployment-tools-package-25.4.6-RELEASE# ls -l /installers/

-rw-r--r-- 1 59385 500 7479520643 Mar 25 21:47 NetOps-Spectrum-25.4.6-RELEASE.tar.gz

Environment

All Supported Releases

Resolution

The NetOps-Spectrum-25.4.6-RELEASE.tar.gz file contains the installation media for both Windows and Linux Operating Systems. DX NetOps Upgrade Automation is not supported on Windows, so the below file is required:

NetOps-Spectrum-25.4.6-Linux-RELEASE.tar.gz