vCenter Server upgrade fails in VCHA: "The vCenter Server managing the source and target appliances are not the same"

Products

• VMware vCenter Server

Issue/Introduction

Symptom:

• When VCHA is configured, the pre-upgrade check at Stage 2 of the vCenter Server upgrade fails with the following error:

  The vCenter Servers managing the source and target appliances are not the same. Please specify the details of the same vCenter Server that manages both the source and target appliances and restart the upgrade.

Environment

vCenter Server

Cause

This occurs if you select "Install" in Stage 1.

Resolution

Disable the VCHA configuration and perform the vCenter Server upgrade again.

Additional Information

During a vCenter Server upgrade, there are instances where the default storage size cannot be selected due to KB412941, which may prompt users to select "Install" in Stage 1. However, if you are operating in a VCHA configuration, you must first remove the VCHA configuration before selecting Install.

japaneseKB:VCHA構成で「ソースおよびターゲットアプライアンスを管理しているvCenter Serverが同じでありません。 ソースアプライアンスおよびターゲットアプライアンスの両方を管理している同じvCenter Serverの詳細を指定し、アップグレードを再開してください。」のエラーによりvCenter Serverのアップグレードに失敗する