Job Not Defined in OM Deliver Showing RMOQPR01 Messages in its Output

Products

• Deliver

Issue/Introduction

There are some jobs, that are not defined in Deliver, that show RMOQPR01 messages in the output:

 RMOQPR01  NO RESPONSE - VERIFY taskname IS ACTIVE (sid).

They had last stopped the Deliver RMOSTC task with "/P rmostc", which (though stopping the task) did not remove Deliver's "hooks" from the system.

Environment

• Output Management Deliver™ for z/OS
• Deliver™
• OM Deliver for z

Cause

The RMOQPR01 messages were issued, in the client's application job run, because: 

•  The job processed in a way that matched Deliver pre-spool criteria (RMOPARMS JOBCLSL and SYSCLSL). 
•  The RMOSTC task was down during the time the job ran. 
•  Deliver's "hooks" were still in the system.

Resolution

When stopping the Deliver RMOSTC task, "/F rmostc,OFF" should always be used, so that the hooks are removed, as well as the RMOSTC task being stopped. 

If the task was last brought down with "/P rmostc", then the RMOSTC task should be started with "/S rmostc,PARM=OFF", so that the task can come up, remove the hooks, then shut down.