Load Data Warehouse job writes WARN messages into bg-ca.log that should be INFO

Products

• Clarity PPM On Premise

Issue/Introduction

• It is noticed that after the 'Load Data Warehouse' job runs, the bg-ca.log gets written with a very large number of WARN messages
• However, the messages themselves are not actual warnings. They are only informational in nature
• Why does this happen?

Resolution

• This is not observed in a vanilla system. Here, only two lines are written into the bg-ca.log, when 'Load Data Warehouse' job runs. All the rest are written into bg-dwh.log.
• Attempt resetting the logger.xml
• There could also be customizations in the ETL scripts that results in this behaviour. It is recommended not to customize out of the box functionalities.