VMNIC Metrics Are Missing from Hosts in VCF Operations/Aria Operations

Products

• VCF Operations

Issue/Introduction

VMNIC Metrics Are Missing from Hosts in VCF Operations/Aria Operations. This issue can span multiple hosts across several clusters and vCenters. 

Environment

VCF Operations/Aria Operations 8.18.x

Cause

The root cause of this issue is currently being investigated by VMware Engineering. 

Resolution

Open a Support Request with VMware VCF Support to troubleshoot this issue. 

 

Workaround: Restart the effected Host(s) vCenter adapters:

 

1. Open Integrations: Navigate to Data Sources > Integrations in the left menu.

2. Select Adapter: Under the Accounts tab, find your specific vCenter Adapter instance.

3. Stop Collection: Click the three-dot menu (⋮) next to the adapter and select Stop Collecting. Wait for the status to show "Not Collecting."

4. Start Collection: Click the three-dot menu (⋮) again and select Start Collecting.

5. Verify: Ensure the status returns to Data Receiving with a green checkmark.