Office 365 Securlet Shows Disconnected Status in CloudSOC Monitoring Dashboard After Activation
Article ID: 437009
Updated On:
Products
Issue/Introduction
After successfully integrating the Office 365 Securlet in CloudSOC, the Monitoring Dashboard displays a "Disconnected" status.
Environment
CloudSOC (CASB) – Office 365 Securlet
Cause
This is typically caused by a lack of activity monitoring operations. If the administrator selected Selective Scan during the Securlet activation but has not yet configured any Scan Policies, CloudSOC has no instructions on what to scan. The health system marks the Securlet as disconnected after a period of inactivity.
Resolution
Ensure that Scan Policies are configured for the users, groups, or file paths you intend to monitor.
The Securlet status will update to healthy (connected) once scanning operations begin.
For instructions on how to create scan policies, refer to “Section 6 – Selective Scans” in the CloudSOC documentation.
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