Which MDB table(s) stores a Configuration Item (CI) Relationship list?

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

Which MDB table(s) stores a Configuration Item (CI) relationship list?

Environment

Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component:

Resolution

If relationships are created between CIs, they are stored as parent child relationships in the Business_Management MDB table (busmgt is the SQL name).

The columns would be hier_parent and hier_child.

The relationship types are stored in the ci_rel_t ype MDB table.