Licensing discrepancy where the License Management > Usage Analytics page in the UI is incorrectly displaying an "overused" status for the VMware vSAN component

Products

• VCF Operations

Issue/Introduction

The vSAN component falsely reports an "overused" license status within the License Management > Usage Analytics page, creating a discrepancy between actual and reported license consumption.

Environment

VCF Operations 9.0.x

Cause

Orphaned license usage records from a previously decommissioned vCenter Server remain active within the Postgres database. These lingering records continue to be factored into the total consumption metrics, leading to a false "overused" license status in the VCF Operations UI.

Resolution

Resolution involves identification of stale/duplicate license records,removal of duplicate entries and updating license usage records. Contact technical support and note this Knowledge Article ID (436925) in the problem description.For more information, see How to Submit a Support Request