DX O2 URL inaccessible
Article ID: 436838
Updated On:
Products
DX SaaS
Issue/Introduction
DX O2 urls in SaaS Tenants are no reachable. the issue lasted around 20-30min and now both URLs are up.
What could be the root cause?
Environment
DX O2 SaaS
Cause
Found the following Errors are reporting with the SAML Domain
startSSO.ping?PartnerSpId=DXI<SpId> failed net::ERR_NAME_NOT_
Other tenants which uses SAML are not reporting as expected
Resolution
Contact your IT department for network with DNS issues
Additional Information
Feedback
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