How to report on CPU & Memory Utilization of a system device with only parent element discovered.

Products

• CA eHealth

Issue/Introduction

Question:

 

How can you report on CPU & Memory Utilization of a system device with only parent element discovered. If Multiple CPU or Memory elements discovered and deleted, then can we still run those utilization metrics reports through parent element?

 

Environment:

Any Operating Systems

All versions of eHealth

 

 

Answer:

 

When a system device with multiple CPUs is discovered in eHealth,  it will also discover all the CPU elements as well. When you review element configuration file of Parent -SH element, it will show its association with different elements that are discovered along with, under which you will see CPU and Memory elements as its Child.

 

When you delete or disable polling of a child element, it will break association with its parent and reporting on those metrics will get affected. This will result in no data in reports.

 

For e.g. A server named dallas is discovered in eHealth and it has two CPUs.

 

These are the elements discovered.

 

dallas-SH

dallas-CPU1

dallas-CPU2

 

You can run CPU Utilization reports on dallas-SH elements as long as all three of the above elements are polling enabled. But, if you delete or retire CPU elements then you will no longer be able to report on CPU metrics for dallas-sh element.

 

To summarize, it is required to discover and poll child elements such as CPU and Memory in eHealth as long as you want to report on those metrics.

 

Environment

Release:
Component: EHRPT