Error: "Internal Server Error" when deleting a subscribed catalog.
search cancel

Error: "Internal Server Error" when deleting a subscribed catalog.

book

Article ID: 436693

calendar_today

Updated On:

Products

VMware Cloud Director

Issue/Introduction

  • Deleting a subscribed catalog fails with the following error:

    [########-####-####-####-############] Internal Server Error-
    org.hibernate.StalestateException: Batch update returned unexpected row count from
    update [o]; actual row count: 0;expected: 1

  • UI and API deletion fails with the same error.
  • The vApp templates and media items in the catalog deletes successfully.

Environment

VMware Cloud Director 10.6.x

Cause

This issue happens when the UI/API deletion didn't clean up associated entries leaving the catalog as it is.

Resolution

To resolve this issue, contact Broadcom Support and note this Article ID (436693) in the problem description. For more information, see Creating and managing Broadcom support cases.