Unable to accept the VMware Aria Operations for Logs Custom certificate, as the process fails with the error: “Failed to update Certificate ['a']”.

Products

• VCF Operations

Issue/Introduction

An attempt  to replace Custom certificates via vRLI → SSL Configuration → Choose File, fails with below error

 

Upload fails with error: “Failed to upload Certificate ['a']”

Environment

Aria Operations for Logs 8.18.x

Cause

The issue is caused by an invalid PEM file, specifically:

• The private key does not match the signed certificate
• The certificate chain is not in the correct order or is incomplete

Resolution

Regenerate a new private key and CSR.

Obtain a newly signed certificate from the Certificate Authority.

Recreate the PEM file in the correct order:

• Private Key – your_domain_name.key
• Primary Certificate – your_domain_name.crt
• Intermediate Certificate – DigiCertCA.crt
• Root Certificate – TrustedRoot.crt

Before uploading, ensure the following:

• The private key matches the signed certificate
• The complete certificate chain is included and properly ordered

After correcting the PEM file, retry the certificate upload via the vRLI UI

Additional Information

 For Additional Reference, refer to Install a Custom Certificate in Aria Operations For Logs