Server content-length too long, response is invalid not able to download products

Products

• Support Portal

Issue/Introduction

Not able to download products from the support portal and getting error message as "server content-length too long, response is invalid"

Cause

The error is likely due to insufficient storage space or a network issue.

Resolution

This issue usually occurs when a user attempts to download a product but has insufficient storage space on their device. Alternatively, it may be caused by network connectivity issues.

To resolve this, the user should try downloading the product to a different device or switching to a different network.

Additional Information

For any further questions please contact Customer Assistance