Self defined applications missing in Software Usage list
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Self defined applications missing in Software Usage list

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Article ID: 43630

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

When you create a signature for an application it may not show up in the list of applications that can be monitored by the Software Usage agent.

E.g. you add a signature for "SAP Workforce Performance Builder Producer":

Yet it does not show up afterwards in the list of applications that you want to monitor on:

Why is it missing?

Environment

Client Automation - All Versions

Cause

Software Usage needs a filename that it can meter on. If a definition lacks a filename. It is not included in the list of applications eligible for the Software Usage agent

Resolution

Add a filename, either in the XML to load or in the simple recognition parameters: