Filtering Issue in OOB report

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

We are seeing this issue when trying filter a project in 'Project Schedule and Cost (Sample)' report or any other report based on OOB Data provider.  Many projects not showing in the filter (Investment ID or name) drop down when we use Equal to. They show when we use contains and type project ID or Name.

Cause

Clarity Caching

Resolution

Please perform the following:

- Log into Clarity as Admin User

- Modify the URL field to: https://<server>/niku/nu#action:security.caches

- From the Caches tab, Select all by clicking the Select All button

- Click the Flush All button

- Log out & Log in back to check if the problem persists