End-User Cannot Find their Report in CA View.
Article ID: 43587
Updated On:
Products
Issue/Introduction
Problem:
Client has a report defined in CA Deliver, for which the corresponding application job runs.
The end-user does not see this report in CA View.
What happened to the report?
Environment: z/OS
Cause:
The last time that the client's report was processed through Deliver, it showed to have a sysout class of X.
The X matched what is in the client's RMOPARM SYSCLSL=XY, and the report was pre-spool processed.
Since that run, the application job JCL was changed for the report to have a sysout class assignment of J (from the jobcard MSGCLASS=J and DD SYSOUT=*).
With that, Deliver did not process the job.
The output sent to the spool was collected by CA View, under the Jobname.
Resolution:
The client changed the application job JCL back to SYSOUT=X (from SYSOUT=*).
Deliver then processed the report under the intended Report ID.
CA View will collect a sysout by Jobname, if there is no WRITER or OUTPUT statement information provided that would otherwise assign the Sysout ID.
Environment
Component:
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