ConnectALL activity monitor shows record 'updated' instead of 'skipped' when unmapped field is updated at source.
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ConnectALL activity monitor shows record 'updated' instead of 'skipped' when unmapped field is updated at source.

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Article ID: 435775

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Updated On:

Products

ConnectAll On-Prem ConnectALL ConnectAll SaaS

Issue/Introduction

Steps to Reproduce:

  1. Create an automation between Jira Cloud and Rally
  2. Map fields except for Comments
  3. Sync some records.
  4. Add a comment on Jira record which is already synced.
  5. Run the automation


Actual Results:
Activity monitor shows record is 'updated' instead of 'skipped'

 

Expected Results:
Record should be skipped when the field is not mapped in the automation.

Environment

4.0.0

Cause

DE184974

Resolution

Investigation underway