Data Repository backup is failing

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration

Issue/Introduction

Data Repository backup failed.  The error seen is vbr client subproc on xxx.xx.x.xx terminates with returncode 1. Details in vbr_v_drdata_node000x_client.log on that host.  In checking the vbr_v_drdata_node000x_client.log the following errors were seen: 

OSError: [Errno 17] File exists and Error msg: rsync: failed to connect to xx.xx.xx.x: Connection refused (111)

rsync error: error in socket IO (code 10) at clientserver.c(122) [sender=3.0.7]

rsync failed!

Environment

2.x

Cause

When checking the vbr_rsyncd.log the following error was seen

rsync: failed to create pid file <path to file>/vbr_rsyncd.pid: File exists (17)

As a result the rsync process could not grab a new pid for the backup

Resolution

Simply remove or rename the vbr_rsyncd.pid file and rerun the backup,  It should now run to completion