SAM Domain start-up fails while running initialization script - ics-init.asl

Products

• VMware Smart Assurance
• Network Observability

Issue/Introduction

SAM Domain start-up fails while running initialization script - ics-init.asl

Logs show traces like the following:

[<Date & Time] t@<Epoch> InCharge Framework
ICSM-W-ICS_EINITMESSAGE-ics-init.asl: Executing ICS initialization

[<Date & Time] t@<Epoch> InCharge Framework
ASL-E-FE_READ_ERROR-While reading from the stream ''
 <SYS>-EISDIR-Is a directory

[<Date & Time] t@<Epoch> InCharge Framework
ASL-W-ERROR_INPUT_EOF_BEFORE_RULE_MATCHED-End of file in input stream before any rule in <Install-Dir>/SAM/smarts/rules/ics/ICS_ParseConf.asl matched

[<Date & Time] t@<Epoch> InCharge Framework
ICSM-W-ICS_EUNABLETOPARSE-ics-init.asl: Unable to parse configuration file ''

[<Date & Time] t@<Epoch> InCharge Framework
ICSM-W-ICS_ESHUTTINGDOWN-ics-init.asl: Server shutting down due to start-up errors

Environment

All Supported Smarts releases

Cause

The --config=ics parameter directory (<Install-Dir>/SAM/smarts/conf/ics) on the SAM startup command had been determined to be empty. 

Resolution

Evaluate and ensure that the <Install-Dir>/SAM/smarts/conf/ics directory is having all the valid files and not removed.

It is always recommended to place the customization under <Install-Dir>/SAM/smarts/local/conf/ics directory.