Unable to Export ESXi Host Logs from vSphere Client, ERROR: "Another Log Export Might Be in Progress’ Error Due to Missing Privileges"
Article ID: 435625
Updated On:
Products
Issue/Introduction
Symptoms
When attempting to export ESXi host logs using the vSphere Client, the following error is displayed:
"Logs for this object cannot be exported at this time. Another log export might be in progress."Log export initiated from the vSphere Client fails with the above error.
However, exporting logs directly from the ESXi Host Client or through the ESXi command line (SSH) completes successfully.
- vCenter certificate mode can be verified using the reference KB: Export ESXi logs from vSphere Client got failed as " Logs for this object cannot be exported at this time. Another log export might be in progress".
Environment
VMware vCenter Server 8.x
Cause
The user account used to export logs from the vCenter UI Client does not have the required privileges to generate log bundles from vCenter Server for ESXi hosts.
If these privileges are missing, vCenter Server may return a misleading error indicating that another log export is in progress, even though no other log export task is actually running.
For additional reference, see: Access Denied When Generating ESXi Logs from vCenter Using Read-Only Account
Resolution
Assign the required privileges to the user account performing the log export.
Required Minimum Privileges
Global → Diagnostics
Host → Configuration → System Management
Ensure that the user account used to generate the log bundle has the above privileges assigned.
Alternatively, use a vCenter user account with Administrator privileges to generate the log bundle if modifying the existing user permissions is not preferred.
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