vCenter plugin in VCF Operations Orchestrator intermittently drops connection and becomes unusable

Products

• VCF Automation

Issue/Introduction

The vCenter plugin within VCF Operations Orchestrator periodically enters an unusable state affecting automated workflows. "unusable: java.lang.RuntimeException"

• Suggested resolution from KB article: vCenter endpoint in Aria Orchestrator is in unusable state  does not permanently fix the issue.
  
  
• vco-app.log : 
  com.vmware.o11n.plugin.vsphere.connect.SessionWrapper - session <vc_user@vc_host> SDK in bad health: java.lang.RuntimeException:java.lang.reflect.InvocationTargetException
Caused by: com.vmware.vim.binding.vim.fault.NotAuthenticated: The session is not authenticated.

 

In VCF Operations Orchestrator, you may also notice executing an Out-of-the-Box (OOTB) or custom workflow fails to retrieve vSphere inventory information. The workflow execution or specific presentation actions (e.g., getVcFoldersByVcName) fail with the following error:

Cannot find Wrapped type for com.vmware.o11n.plugin.vsphere.inventory.VmFolder@xxxxxxx

Environment

VCF Operations Orchestrator 9.x

Cause

vCenter plugin host becomes unusable due to the session with the vCenter is terminated remotely. This happens when vCenter is restarted or there are too many sessions and the vCenter has terminated some of them.

Resolution

Update the vCenter plugin with attached plugin.

1. Download the attached latest vCenter plugin.

2. Update the vCenter plugin in VCF Operations Orchestrator with the provided patch as per the following tech docs.
   http://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-9-0-and-later/9-0/configuration-of-vmware-cloud-foundation-operations-orchestrator/vcf-ochestrator-plugins-overview/manage-the-orchestrator-plug-ins/install-update-or-delete-a-plug-in.html