VIDB deployment fails in VCF 9.x with error LCMVMSP10035 | SSH_FX_FAILURE

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

VMware Identity Broker (VIDB) deployment within VCF Fleet Management 9.x fails during the application platform synthetic check. The process remains stuck or returns a critical failure in the UI as shown below:

Performing synthetic ...

LCMVMSP10035

Error Code: LCMVMSP10035

Synthetic checker on the application platform failed.

Synthetic check failed. Please refer to Broadcom Knowledge
Base Article https://knowledge.broadcom.com/external/
article/389510 for remediation details.,"platform-vmsp-
platform-sftp : failed to upload file: sftp: "Failure"
(SSH_FX_FAILURE)

 

Environment

Identity Broker

VCF Fleet Management 9.x

VCF Operations 9.x

Cause

The SFTP backup/upload health check (platform-vmsp-platform-sftp) fails because the destination SFTP server's storage (typically the root or backup partition) is at 100% utilization. This prevents the VIDB deployment process from uploading necessary configuration or backup files, triggering the SSH_FX_FAILURE state.

Resolution

1. Access the SFTP server designated for Fleet Management backups via SSH.
2. Run the command df -h to verify disk space utilization.
3. Identify the partition at 100% capacity (typically / or the specific backup mount point).
4. Clear any space constraints or extend the disk as needed.
5. Once space is available, retry the deployment from the Fleet Management console.

Additional Information

VCF Services Platform Cluster Health Checks