Incorrect license cost applied to host
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Incorrect license cost applied to host

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Article ID: 435418

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite) VCF Operations

Issue/Introduction

The cost driver for a licensable OS (like Red Hat) was removed from the User Assigned column in the Operations > Configurations > Cost Drivers > License > Customize License Assignment dialog, but the cost is still reflected in the Cost|Monthly Host OS License Total Cost metric for the host after the next cost calculation is completed.

Environment

  • VCF Operations 9.0.x
  • Aria Operations 8.18.x

Cause

There is a known issue that affects servers that have a single System Discovered operating system when reviewing in the Infrastructure Operations > Configurations > Cost Drivers > License > Customize License Assignment dialog.

If the single OS is removed from the server in the User Assigned column, the cost for the OS will be incorrectly assigned to the server during the cost calculation. This issue does not affect servers with two or more System Discovered operating systems.

The Broadcom developer team is aware of this issue and it will be fixed in an upcoming version of VCF Operations.

Resolution

Workaround - Manually set the license cost to 0 for the affected server(s)

  1. Log in to the VCF Operations UI and navigate to Infrastructure Operations > Configurations > Cost Drivers > License

  2. Expand the affected operating system section and click Edit for Individual Servers

  3. Click Select Server(s) for customization and select the affected server(s) from the list

  4. Set the Monthly Cost to 0 then click Save

  5. Wait for the next cost calculation to run (or navigate to Administration > Control Panel > Cost Calculation to run it on demand)

  6. Review the Cost|Monthly Host OS License Total Cost metric for the affected server(s) to validate the licensing cost is removed

Additional Information

  • Cost calculation runs once per day at a time configurable in Administration > Global Settings > Cost/Price > Cost Calculation.
  • Cost calculation can be run on demand by navigating to Administration > Control Panel > Cost Calculation in the UI.
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