VCF Bring-up fails with error 'VSPHERE_FAILED_TO_CREATE_VM_FOLDERS'

Products

• VMware SDDC Manager
• VMware Cloud Foundation

Issue/Introduction

• VCF Bring-up fails with error 'VSPHERE_FAILED_TO_CREATE_VM_FOLDERS'.
• /var/log/vmware/vcf/bringup/vcf-bringup.log reports the below error stack 

  YYYY-MM-DDTHH:MM:SS+0000 [bringup,#############################,####] ERROR [c.v.e.s.o.model.error.ErrorFactory,pool-2-thread-11] [#####] VSPHERE_FAILED_TO_CREATE_VM_FOLDERS Failed to create VM folders under datacenter-3/VMs
  com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to create VM folders under datacenter-3/VMs
          at com.vmware.vcf.common.fsm.plugins.action.impl.CreateVmFoldersContractAction.execute(CreateVmFoldersContractAction.java:69)         
          at java.base/java.lang.Thread.run(Thread.java:840)
  Caused by: com.vmware.evo.sddc.common.client.vmware.vsphere.VsphereOperationException: (vim.fault.InvalidName) {
     faultCause = null,
     faultMessage = null,
     name = ,
     entity = null
  }
          at com.vmware.evo.sddc.common.client.vmware.vsphere.VcManagerBase.createVmFolders(VcManagerBase.java:8271)
          at com.vmware.vcf.common.fsm.plugins.action.impl.CreateVmFoldersContractAction.execute(CreateVmFoldersContractAction.java:65)
          ... 16 common frames omitted
  Caused by: com.vmware.vim.binding.vim.fault.InvalidName: '' is invalid or exceeds the maximum number of characters permitted.

Environment

• VMware Cloud Foundation 5.2.3

Cause

• The issue was caused by missing or blank fields for VM folder names in the input JSON configuration file.

Resolution

To resolve the issue, modify the Bring-up JSON file and update the VM folder names. Once these changes are applied, please retry the failed job.

• Download the Bring-up JSON file from the Cloud Builder UI.
• Modify the Bring-up JSON file following the steps described in the below KB article: Failed bringup via the Cloud Builder - Process to restart the workflow via API
• Re-try the failed job.