The Live Site Recovery login screen is not displayed due to browser content blocking.

Products

• VMware Live Recovery

Issue/Introduction

• Log in to vSphere Client, then select "Site Recovery Manager" > "Open Site Recovery Manager" to open Live Site Recovery login page.
• A message indicating content blocking will appear in your browser, such as "This content is blocked. This content is blocked. Contact the site owner to fix the issue".
• Third-party security software is installed on the client device.
• Reviewing the HTTP Archive from the time of the block, it can be confirmed that the request to feedback.esp.vmware.com, which is triggered when accessing Live Site Recovery (https://<vLSR IP or FQDN>), is being redirected to another URL.
  　　Request to feedback.esp.vmware.com
  　　  "request": {
            "method": "GET",
            "url": "https://feedback.esp.vmware.com/feedback/inproduct?……",
            "httpVersion": "HTTP/1.1",   
            ……
           }
  
  　　Redirect from feedback.esp.vmware.com
          "response": {
            "status": 307,
            "statusText": "Temporary Redirect",
            "httpVersion": "HTTP/1.1",
            …… 
            }        

         "headers": [   
         "redirectURL": "<redirect URL>",
          ……
          ]

        

Environment

VMware Live Site Recovery

Cause

The issue is caused by the third-party security software redirecting access to feedback.esp.vmware.com.
feedback.esp.vmware.com is the URL used for the feedback system.

Resolution

You need to configure the security software to disable redirection for feedback.esp.vmware.com.
For specific configuration steps, please contact the vendor of your security software.

Additional Information

Information about the "Feedback with the vSphere Client" feature

ブラウザのコンテンツブロックによって Live Site Recovery のログイン画面が表示されない