Deleted Segments show "In progress" in NSX UI

Products

• VMware NSX

Issue/Introduction

• User sees segments under segment listing but not able to delete them. These segments are shown as grayed out in UI

• You may see log lines such as in  ( var/log/proton/nsxapi.log ) 

level="WARNING" subcomp="manager"] Logical Port fetch failed for LogicalPort/#######-####-####-####-###########. OBJECT_NOT_FOUND exception
com.vmware.nsx.management.common.exceptions.ObjectNotFoundException: null

• In the NSXAPI log of NSX Manager ( var/log/proton/nsxapi.log ) you see the following error when processing Segment delete

2025-10-20T04:35:00.111Z INFO providerTaskExecutor-1-54 ProviderInvocationTask 5393 POLICY [nsx@6876 comp="nsx-manager" level="INFO" subcomp="manager"] ProviderInvocationTask: 332671816 calling Invoking cleanup on provider Seg
mentProviderNSXT with key: SegmentProviderNSXT-local-paths for operation PushPolicyIntent from 12 paths with {Segment=[/infra/segments/#######-####-####-####-###########, /infra/segments/#######-####-####-####-###########,
/infra/segments/#######-####-####-####-###########, /infra/segments/#######-####-####-####-###########, /infra/segments/#######-####-####-####-###########, /infra/segments/#######-####-####-####-###########, /infra/segm
ents/#######-####-####-####-###########, /infra/segments/#######-####-####-####-###########, /infra/segments#######-####-####-####-###########, /infra/segments/#######-####-####-####-###########}

2025-10-20T04:35:00.155Z WARN providerTaskExecutor-1-54 LogicalPortQueryDao 5393 SWITCHING [nsx@6876 comp="nsx-manager" level="WARNING" subcomp="manager"] Logical Port fetch failed for LogicalPort/#######-####-####-####-###########. OBJECT_NOT_FOUND exception
com.vmware.nsx.management.common.exceptions.ObjectNotFoundException: null
        at com.vmware.nsx.management.container.dao.IdentifiableProxyObjectDao.findByIdentifier(IdentifiableProxyObjectDao.java:400) ~[?:?]
        at com.vmware.nsx.management.switching.logicalnetwork.dao.LogicalPortQueryDao.getLogicalPort(LogicalPortQueryDao.java:155) ~[?:?]
        at com.vmware.nsx.management.switching.logicalnetwork.dao.LogicalPortQueryDao.getLogicalPort(LogicalPortQueryDao.java:176) ~[?:?]
        at com.vmware.nsx.management.switching.logicalnetwork.service.LogicalPortServiceImpl.get(LogicalPortServiceImpl.java:1140) ~[?:?]
        at com.vmware.nsx.management.switching.logicalnetwork.service.LogicalPortServiceImpl.get(LogicalPortServiceImpl.java:1125) ~[?:?]
        at com.vmware.nsx.management.switching.logicalnetwork.service.LogicalPortServiceImpl.get(LogicalPortServiceImpl.java:1235) ~[?:?]
        at com.vmware.nsx.management.policy.providers.switching.BridgeEndpointUtilsNsxT.handleBridgeProfileDelete(BridgeEndpointUtilsNsxT.java:406) ~[?:?]
        at com.vmware.nsx.management.policy.providers.switching.SegmentProviderNsxT.cleanupBridging_aroundBody6(SegmentProviderNsxT.java:1071) ~[?:?]
        at com.vmware.nsx.management.policy.providers.switching.SegmentProviderNsxT$AjcClosure7.run(SegmentProviderNsxT.java:1) ~[?:?]
        at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) ~[?:?]
        at io.micrometer.core.aop.TimedAspect.processWithTimer(TimedAspect.java:119) ~[?:?]

Environment

• VCF Operations 9.0.x
• VMware NSX 4.2.4

Cause

Segment could not be deleted because dependent objects could not be found in the database.

Resolution

If you have encountered this error please open a Support Request

This will be addressed in a future version

 

 

 

 

 

Additional Information

Creating and Managing Broadcom cases