VCF Operations Fleet Management UI Displays upgrade failed as Upgrade status for the VCF Operations
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VCF Operations Fleet Management UI Displays upgrade failed as Upgrade status for the VCF Operations

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Article ID: 435123

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Updated On:

Products

VCF Operations

Issue/Introduction

The VCF Operations Fleet Management UI displays a stale upgrade failure entry. This occurs after you perform a manual upgrade from version 9.0.1 to 9.0.2 outside of the automated Fleet Management.
The component inventory syncs correctly reflects version 9.0.2, but the "Operations" view persists in reporting a failed state.

Environment

VCF Operations 9.x

Cause

A stale upgrade request object remains in a 'FAILED' state because the out-of-band upgrade did not trigger the task to complete.

Resolution

Access the Swagger UI of Fleet management and cancel the upgrade failure task by following the steps below

  • Access the Fleet Management Swagger UI.
  • Authorize the API session. For detailed authorization steps, see How to authorize VCF Operations Fleet Management Swagger API.
  • Navigate to the Fleet Management UI and identify the specific Request ID for the failed task from the browser URL.
  • In the Swagger UI, locate the cancel request API endpoint to modify the task status.
  • Input the Request ID and transition the task to a canceled state.
  • Refresh the Fleet Management UI to confirm the stale failure entry is removed from the component page.