Rego AWS Proactive Maintenance or Monitoring

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

If you require a Proactive monitoring or maintenance on your environment 

or

If Rego Hosting has determined a proactive maintenance is required

Environment

All Supported Clarity Releases

Resolution

1. Contact Support to request / schedule the activity (Broadcom or Rego Support) as per contract
2. Confirm downtime with the primary contact
3. Ensure you check the Rego Maintenance schedule for availability