NSX raised alarms for deleted service insertion service deployment failures

Products

• VMware NSX

Issue/Introduction

In NSX 4.2.x, a service deployment had failed due to configuration issue under "system", "service deployments". The service deployment was removed properly from NSX UI and the service VMs were removed from vCenter. 

NSX may raise an alarm for this failed service deployment with similar detail as following:

However, there is no such deployment found when

• query against the NSX API: GET https://<nsx-mgr>/api/v1/serviceinsertion/services/<Service-UUID>/service-deployments, and
• check on a Corfu table dump on the ServiceDeployments table: corfu_tool_runner.py -n nsx -o showTable -t ServiceDeployment 

Environment

VMWare NSX 4.2.x

Cause

The alarm was raised for a stale service deployment entry

Resolution

To resolve this issue, perform the following workaround:

• SSH to all three NSX manager nodes and issue command: start search resync all

If the issue persist, please rolling reboot all three NSX manager ndoes