How to remove a sender server IP address from outbound email routes in Symantec Email Security.cloud

Products

• Email Security.cloud

Issue/Introduction

This article describes the steps to remove a sender server IP address from outbound email routes in Symantec Email Security.cloud

Environment

Email Security.cloud

Resolution

To remove a sender server IP address from outbound SMTP route :

1. select Platform > Mail Routes Outbound.
2. Click the Sending Server IP Addresses section.
3. In Registered Routes, click Delete.
4. Provide a reason for deleting the route.
5. Provide a supporting note. Your notes are displayed in the change log.
6. In Ticket number optionally type your organization's internal reference number for your records.
7. Click Confirm.
   Once you have clicked Confirm, the action cannot be undone. To use the route again in the future, you can add it again from scratch.