Cloud Detectors frequently disconnecting and showing an 'Unknown' status on Enforce console
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Cloud Detectors frequently disconnecting and showing an 'Unknown' status on Enforce console

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Article ID: 434721

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Updated On:

Products

Data Loss Prevention Cloud Detection Service Data Loss Prevention Cloud Detection Service for API Detection Data Loss Prevention Cloud Detection Service for Endpoint Data Loss Prevention Cloud Detection Service for REST Data Loss Prevention Cloud Service for Email Data Loss Prevention Cloud Detection Service for ICAP

Issue/Introduction

Cloud Detectors frequently disconnects and show 'Unknown' status for all the detectors added in the enforce console

Environment

DLP 25.1 Beta

Cause

Beta build is not supported with DLP cloud

Resolution

To resolve this issue, you must upgrade from the DLP 25.1 BETA(25.1.00000.60090) to GA(25.1.00000.60229) release.

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