Error 'Invalid Custom Investment' when opening Custom Object Instance from Board View
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Error 'Invalid Custom Investment' when opening Custom Object Instance from Board View

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Article ID: 434648

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Users encounter an error and are redirected to the incorrect workspace when attempting to open a Custom Master Object instance from the Board View

STEPS TO REPRODUCE: 

1. Login to Clarity.
2. Creae a Custom Master Object and enable it for API. Grant the necessary rights.
3. Navigate to MUX -> Custom Objects workspace. Create on the custom object tile.
4. Create 2-3 instances of the custom object.
5. Change the view type to board view and configure the columns in the View Options.
6. Click on the board view to access the custom object instance. 

Expected Results :- User is taken to the Details of the Custom Object Instance.
Actual Results :- User is navigated to investments workspace with error "Invalid Custom Investment"

Environment

Clarity 16.4.1

Cause

DE184539

Resolution

DE184539 is under engineering review.