Status Report Preview error's out when Impersonating an User
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Status Report Preview error's out when Impersonating an User

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Article ID: 434614

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Using the Impersonate an User feature on an SSO enabled environment is causing the Status Report Preview or Export to PDF functionality to Error Out. 

Steps to Reproduce :-

1. Login to SSO Enabled Clarity as Admin User.
2. Impersonate an User who has the ability to perform Status Report Preview or Export to PDF.
3. Perform Status Report Preview or Export to PDF.

Expected Results :- The Preview succeeds.
Actual Results :- The Preview Fails with a Timeout Error.

Environment

Clarity PPM 16.x

Cause

Caused by DE180615

Resolution

DE180615 is under engineering review.