b9uninstall.sh Attempt Fails With "error while loading shared libraries"
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b9uninstall.sh Attempt Fails With "error while loading shared libraries"

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Article ID: 434524

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Updated On:

Products

Carbon Black App Control

Issue/Introduction

Trying to uninstall the App Control Linux Agent with the b9uninstall.sh script from these instructions

Environment

  • App Control Linux Agent: All Supported Versions
  • RHEL: All Supported Versions

Cause

This may be caused by missing libraries

Resolution

  1. Verify if the missing library exists on the system
    find / -name "missingFile"
  2. Resolve the shared library error
  3. Try running the b9uninstall.sh in rescue mode if above fails
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