IdentityMinder Password Error Code in TEWS description field.

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Article ID: 4344

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

In an Existing IM environment, web services requests to change passwords return the following in the TEWS Description Field: 

<tews:description>[ERROR 3030] Password is too short. Minimum length is 8. ProcessStep::BLTHValidate TabName: ERRORLEVEL::Error</tews:description>

However, after building an identical Parallel environment with the same software versions, the TEWS response is missing the ERROR 3030 code. Instead this is returned:

<tews:description>Password is too short. Minimum length is 8. ProcessStep::BLTHValidate TabName: ERRORLEVEL::Error</tews:description>

Cause

The reason for the differences between the descriptions is the customization of the error messages. 

The ims exceptions can all be customized in the file: 

\iam_im.ear\custom\resourceBundles\IMSExceptions.properties 

 

 

 

Environment

Identity Manager 12.6.xAny Platform

Resolution

If you customize the IMSEXCEPTIONS.properties file or any other resource file contained within IM's resource bundles, these customizations should also be copied over to the new environments.