Installing PAMSC 14.1 cumulative release cp08 on rhel 7.9 it can't load syscall

Products

• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When installing the PAMSC cumulative release cp08 on rhel 7.9 you are getting this error regarding syscall not being able to load 

RH7.9

Linux <server> 3.10.0-1160.135.1.el7.x86_64 #1 SMP Tue May 13 01:53:34 EDT 2025 x86_64 x86_64 x86_64 GNU/Linux # SEOS_load SEOS_load: Executing un/load exit file,  /opt/seos/exits/LOAD/SEOS_load_int.always -pre CA Privileged Access Manager Server Control seversion v14.10.80.24 - Display module's version Copyright (c) 2018 CA. All rights reserved. Running under:  Linux SEOS_load: "Red Hat Enterprise Linux" Kernel: 3.10.0-1160.135.1.el7.x86_64 SEOS_load: /opt/seos/bin/SEOS_syscall.70-3100-1160-62-1-RHELX86_64.MP.ko CA Privileged Access Manager Server Control seversion v14.10.80.24 - Display module's version Copyright (c) 2018 CA. All rights reserved. Running under:  Linux File name: /opt/seos/bin/SEOS_syscall Version  : 14.10.80.24 Created  : Feb 27 2026 21:20:14 OS info  : Kernel: 3.10.0-1160.62.1.el7.x86_64-RH79 SEOS_load: dmesg: SEOS_load: Executing un/load exit file,  /opt/seos/exits/LOAD/SEOS_load_int.always -post SEOS_load: SEOS_syscall WASN'T loaded ]# cat /tmp/ins_mod.tmp insmod: ERROR: could not insert module /opt/seos/bin/SEOS_syscall: Package not installed # ll /opt/seos/bin/SEOS_syscall lrwxrwxrwx. 1 root root 61 Mar  4 16:04 /opt/seos/bin/SEOS_syscall -> /opt/seos/bin/SEOS_syscall.70-3100-1160-62-1-RHELX86_64.MP.ko

Environment

Affected OS are rhel 7.x and PAMSC 14.1 cp08

Cause

The problem is in the signing process of the SEOS_syscall modules. This affects rhel 7.x (7.6, 7.9 etc) on Cumulative Release cp08 

 

Resolution

Fix to install post cp08 : acpatch-DE664856-14.10.80.28-_LINUX_X64.zip

Open a case in support to request this fix

From 13 april 2026 the Cumulative Release cp08 has been republished, so this is fixed in packages after this date, visit support matrix