Are there any SSL Visibility monitoring scripts that utilize RPC calls?
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Are there any SSL Visibility monitoring scripts that utilize RPC calls?

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Article ID: 434304

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Updated On:

Products

SSL Visibility Appliance Software SV-S550 SV-3800 SV-2800 SV-1800 ISG SSLV

Issue/Introduction

A user may be interested in monitoring statistics for the SSL Visibility appliance via RPC calls.  This article provides details about this question.

Environment

SSL Visibility being utilized within the customer's environment.

Cause

While the SSL Visibility Appliance internal architecture uses RPC for communication between its management components, Broadcom does not provide or support customer-facing monitoring scripts that interface directly with these RPC calls.

Resolution

For robust monitoring of your SSLV appliances, we recommend the following supported methods:

SNMP Monitoring: This is the primary supported method for external monitoring. You can utilize the BLUECOAT-SG-USAGE-MIB and BLUECOAT-SEGMENT-MIB to monitor CPU, memory, disk utilization, and system load. Investigating CPU utilization on SSL Visibility Appliance.  Additional information can be found at the SSL Visibility SNMP Support page.

CLI Diagnostics: Detailed flow and session statistics can be retrieved via SSH using Command Line Diagnostics (CLD) commands like counters worker. Calculating flows on the SSL visibility appliance.  Additional information can be found at the Command Line Diagnostics Interface page.

Management Center: If you have a Symantec Management Center, it can aggregate and report on exported SSLV data for sessions, bandwidth, and resource utilization.  Additional information can be found at the SSL Visibility Statistics Export page.